Payment reminder templates
Three levels of reminder for an unpaid session fee, from gentle nudge to clear final note. Nothing shouty.
1. First nudge
Send around a week after the session.
Subject: Session fee for [session date]
2. Second reminder
Send two to three weeks after the session.
Subject: Session fee for [session date]
3. Final note
Send around a month after the session.
Subject: The fee for our session on [session date]
Why these are written this way
Money is clinical material. How a client relates to paying you, promptly, late, apologetically, not at all, is information about the work, and persistent non-payment is almost always something to bring into the room rather than something to escalate in writing. These templates are built for that: the third one does not threaten anything, it moves the conversation to where it belongs.
A reminder’s job is to make paying easy and forgetting impossible, not to punish. That is why every level restates the amount and the date, why the bank details ride along, and why the first nudge carries no deadline at all. Most unpaid fees are a busy week, not a statement.
The word you will not find anywhere above is the one every invoice tool reaches for first. A therapy fee is part of a working relationship, not an aged-debtor line, and clients can feel the difference in one word.
And an honest structural note: if you are sending these every month, the templates are not the problem, the payment terms are. Payment before or at the session, agreed in the counselling agreement, makes this whole page something you visit once and never need again.
Frequently asked questions
Bloom sends the first reminder for you, automatically, with the amount and the details already in it, so the gentle nudge happens without you ever composing it.